Service Wali Bahu' is about a simple Rai family living in a small town near Jamshedur called Chaibasa. The heart of the family is Payal PWD engineer and she has a heart of gold too. She is the pride of her family. On the other side is Prasad family headed by the patriarch Jogeshwar Prasad and his elder son Ayodhya who worship the practice of seeking dowry and are selfish to the core. Dev (Abhishek Rawat) the good-hearted younger son of Jogeshwar Prasad falls in love with Payal.