There are around four million illiterate people in Germany. One of them is Anna Jurak, but nobody knows. Not even her two children Max and Bibi suspect that their mother can neither read nor write. Anna's patronizing husband Rolf has always taken advantage of this situation to patronize his wife. But that's over now: Anna has dared to take the difficult step and moved into her own apartment with the children. Fortunately, her best friend Maria lives next door to help Anna read important forms. Anna also found a job through Maria's mediation. Anna waits in a bistro where the eccentric bestselling author Tom Dellwig is one of the regulars. The vain writer always expects everyone to dance to his tune. Due to his awkwardness, Tom causes an accident at work in which Anna injures her knee and has to be operated on. In return, the well-off author takes care of Anna's children in the meantime. Tom suffers from writer's block and has nothing better to do anyway.